This is to bring to your notice that even after repeated complaints regarding refund of AMC amount, it has not been resolved yet.
I had purchased REVIVA RO on March 3 this year. Prior to this, I had Aquaguard, Model Number S7-2000. According to the contract number 21844414, in the name of Sri Ram Mundra, wef February 25, 2013 till February 24, 2016, I paid the AMC (Annual Maintenance Contract) amount of Rs 3, 350 (Three thousand three hundred fifty).
As I purchased a new RO this year, the due amount is still not returned.
On every call, the concerned person in the office says that the issue will be resolved but it does not seem to.
The experience was nothing short of an harassment to the customer.
Here are the details of the complaint registered:
Complaint number: 89465159
Mr Vinayak April 16, 2014 4:16 PM
Mr Virender April 20, 2014 6:50 PM
Mr Jakir May 10, 2014 2:27 PM
Sri Ram Pawar May 13, 2014 5:38 PM
Mr Virender May 14, 2014 6:50 PM
May 21, 2014 4:19 PM
We are tired of following up with the customer care team of Eureka Forbes. They have ignored it completely.
Please look into the matter. Looking forward to a positive response.
Thanks,
Sarita Mundra
[protected] Was this information helpful? | 
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We request you to give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve this issue
at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team