Eureka Forbes — Annual maintenance contract

Address:	EUREKA FORBES,B1'/B2.,701.,7 TH FLOORMARATHON INNOVA,MARATHONNEXTGEN.,OFFGANPATRAO.MARG LOWER PARLE.,MUMBAI 400013
Website:	[email protected]

I have entered into amc for their aquaguard purifier classic model by remitting rs2350/- on 13 th sep 2021.
They have not issued receipt. But they confirmed my contact is valid till 12 th sep2022.
The unit developed snag as teh green light flickering.
Technician came and attended but the problem persists
i called the technician again and he said that the problem wil be there becos of motherboard and ask me use it whenvever green light is static
i wrote to ceo of eureka forbes to send sr technician whether the statement of technician is correct,
no reply from their ho
as per manual if green light is flickering continouly it means water is not getting purified.
Pl instruct the eurekk forbel to resolve the complaints or refund teh amount of rs 2350 as they are not fullfiling the contractual obligations

dear customer, we have received rs. 2350.00 against the customecode[protected] more details call[protected].