Eureka Forbes — Aqua guard repair - waiting for technician visit last 15 days

I have raised service request to repair my aqua guard on November 30 2022 . Still no technician visited (dated 14/12/22). The product under amc as well. I made many call to customer care. No proper response or action. Cust ID.[protected].. Eureka is doing worst customer service i think. No proper channels to resolve their products issue..the interesting thing this the assigned technician put my mobile number in block.