Eureka Forbes — Aqua guard reviva ro water purifier broken

Address:	560049
Website:	www.eurekaforbes.com/Product/Water-Purifiers

- date of issue : 11th april 2016
- motor / pump doesnt pump water
:the motor even though trying to pump water does / is not able to generate enough preasure to fill the tank . Showing clearly faulty motor component.
After repeated calls to the customer care center, there is absolutely no reply from the service /third party to replace the motor.
This has happened in the past when few months after buying the unit, the motor / pump broke down. And it was ages before the replacement was given.
People need to understand that major fault /replacement requires urgent checks rather than just escalation .
Service center escalates it every time i call, without any further movement on it.

The service center / agency /3rd party is located at kr puram, bangalore