[Resolved]  Eureka Forbes — Aqua guard total infinity wp (New), itemcode: gwpdinfiti 10000

Address:Mumbai City, Maharashtra, 400013
Website:eurekaforbes.com

Amc service not done for more than an year by the eureka forbes company.
Details of the purchase and amc are given below
Customer id: [protected]

Inv no: [protected] dt: 01.05.2012

Latest amc renewal details as given below
Contract receipt number :[protected] dated 20/6/2015
Number of years for amc service: 3 years from 20/6/2015 to 19/6/2018

I would like to get the amc done quicklt since it is not done for last one and half years.
The usual period of regular free maintenance is once in six months.

Complaint number 2:
I could not talk to the complaint call centre in the helpline or the service centre number since the automated voice say that my numbers from which i call are not registered. This is bemusing on one side that you definitely has to call from the same number.
Secondly though i tried from all my existing numbers many times in different days the same responce that all my numbers are unregistered so i cant register my complaint is the response..
Please check what joke is this..
I am clueless on how to properly reach and complain

This is plain cheating.
Please act
Vinod u
27a visalakshi nagar
Kovaipudur
Coimbatore-42
Mob:[protected]
[protected]
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Jul 26, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2017
Eureka Forbes Customer Care's response
Dear Vinod,

I have shared your contact details with my team at Coimbatore. They will connect with you as soon as possible.

Regards,
Anita
Verified Support
Jun 19, 2017
Eureka Forbes Customer Care's response
Dear Vinod,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice day!

Regards,
Anita
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