Eureka Forbes — Aqua guard Water Purifier Pathetic service, Under AMC

Address:

Eureka Forbes Ltd., B1/B2, 701, 7th Floor, Marathon NexGen, Marathon Innova, Off Ganpatrao Kadam Marg, Lower Parel, Mumbai-400 013, India

I was paid AMC for one year Rs:4, 850 /-on June 8th 2021.

They assured me that they replace my water filter in couple of days. I don't have any information or call from Eureka Forbes . I've checked with local service centre they said they don't handle AMC service calls.

Even after repeated follow up for almost 20 days, nobody came to resolve my issues. now my water purifier is dead.

Whenever i called customer they answer is very generic, in the name of pandemic expect service late, but don't you think u didn't attend a customer who raised a complain which is not attended more than 20 days


I sent an email to head office . I got a call and they said will follow up (same old update).

I am totally disgusted by the pathetic service provided by Eureka Forbes and I have decided that I will never ever buy any products and will never recommend any one to do so.

As they failed to provide service I want my AMC money to be refund.

AMC RECEIPT NO . [protected]