[Resolved]  Eureka Forbes — Aquaflow DX

Address:Gurgaon, Haryana, 122001

I had a complaint [protected], about the taste of the water which is very raw. I changed the candle on 1/6/2017 for rs950 from you guys only but still i'm getting the same raw taste. After 4 days your technician visited and he told me that my water purifier can only change the water taste to a certain level of 300 but the direct water which is coming from the supply is more than 300 so it can't change. I was very shocked to hear that because then how come before the water taste was good. I am very much disappointed and upset with eureka.

Regards,
Kaustav
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Jul 11, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2017
Eureka Forbes Customer Care's response
Dear Kaustav,

I have shared your concern with my team at Gurgaon. Be assured they will connect with you to resolve your issue.

Regards,
Anita
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