[Resolved] Eureka Forbes — Aquagaurd Enhance RO

sureshkumarA

from Bengaluru, Karnataka

Address:	Coimbatore, Tamil Nadu, 641042
Website:	www.eurekaforbes.com/escalate-service-request

I am using Aquagaurd Enhance RO for past 4 years.It is under AMC, Now the ro water is overflow from the tank, Automatic off is not working and also while using it is automatically switch off.The time taking for purifying the water is also so long.I had complaint in customer care on 18 jan 2017 service request no is [protected], they closing the complaint without visitng the house.Next day again i complaint in service center no is [protected].Again they closed the complaint without attending the service.I asked in customer care they are giving irresponsible answer.I want refund of my AMC charges.

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Feb 25, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2017

Eureka Forbes Customer Care's response Dear Suresh,

I am concerned to note this. I have shared your details with my team at Coimbatore. They will surely connect with you soon to resolve your issue.

Regards,
Priya

Verified Support

Jan 24, 2017

Eureka Forbes Customer Care's response Dear Suresh,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya