[Resolved] Eureka Forbes — aquaguard uv water purifier as - prime uv | |||
I purchased aquagaurd uv water purifier – as - prime uv in the month of july 2015. Its amc was also taken in november 2016. It was working fine till now. During first week of september, one technician came to clean the filter. After he left, the water started leaking. Since then i have raised n number of complaints, technicians visit, but not able to correct the problem. There is no commitment for date and time of visit. The complaint is escalated also but no one contacts us. The lady, ms. Meenakshi, (V. R services eureka forbes ltd), who is actually responsible for its repair on behalf of eureka forbes, simple does not bother and keep making false promises. My latest complaint number is [protected] dated 15-sep. Customer id is [protected]. I am really clueless on what to do now!! Was this information helpful? | |||
Nov 5, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Eureka Forbes Customer Care's response Dear Aatul, Request you to share your registered contact number or customer ID here. I'll have my team connect with you soon to address your concern. Regards, Priya Verified Support Sep 26, 2017 Eureka Forbes Customer Care's response Dear Aatul, My team has responded to your concern on Twitter & they'll take it forward from there. Request your patience in the meantime. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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