[Resolved]  Eureka Forbes — Aquaguard ag classic

Address:	Hyderabad, Andhra Pradesh, 500057
Website:	Eureka Forbes

Hi,
My name is Hem Nalini ballikurava.I had purchased AG classic from an agent called Prem( [protected]) his head is Sai baba ([protected]). The technicians had arrived and installed the product but it was not working. The technician said he will return back and fix the issue but the issue is not fixed.
I purchased the product on 17 june 2016, paid a total of rs.9000.
From the time we have purchased the product, it has not been working.After repeated calling the customer care they sent technicians to check the issue. They were not able to fix the issue.
Many technicians have come n gone but no resolution is provided.
I request you to refund my amount and take back the product as I feel its a faulty product which was installed hence it didnt work.
I got another contact number for compliants-- [protected], this person wanted me to get the product to Ameerpet office and return it.I dont want to touch the product as I feel they will blame us for man handling the product.

Please resolve this issue.
My contact number is [protected].