Eureka Forbes — Aquaguard breakdown. Product still under warranty, periodic service not done

Address:Hyderabad, Andhra Pradesh, 500049
Website:www.eurekaforbes.com

Customer Id [protected], Transaction Id: [protected], Aquaguard purchased in May 2015, product still under warranty. One week back it stopped working, service person checked and advised to replace filters. Periodical Service as promised by Company (once in 3 months) not done which has led to product breakdown. Also product not warned before breakdown. Company has to return back money, or exchange new product, or atleast replace the filters. We are suffering without filtered water, and have been contacting and escalating to the Company but till now not addressed.
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Viswanath,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.

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