[Resolved] Eureka Forbes — aquaguard cartridge damaged by technician

Arunakanchamreddy

from Hyderabad, Telangana

Address:	500085
Website:	www.eurekaforbes.com

We have requested for re-installation service at new address and the technician has damaged a cartridge which is not usable now. He is asking us to pay for the new one which is costing rs. 2400. He was unnecessarily advising to replace all the cartridges worth more than rs.4000. Telling us that he will get the cartridges later, he was trying to collect the money.

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Mar 22, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

Eureka Forbes Customer Care's response Dear Arunakancham,

Request you to share your registered contact number and customer ID here. I'll have the relevant team connect with you as soon as possible to address your concern.

Regards,
Priya

Feb 09, 2018

Updated by Arunakanchamreddy my contact number [protected]. customer ID 1860630