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Eureka Forbes

Eureka Forbes — Aquaguard classic

Address:Chennai, Tamil Nadu, 600 087
Website:WWW.EUREKAFORBES.COM

A sales woman came and I ordered this product on 9th July. I gave full cash 9000 rupees. No product nor a call from them. I'm done making calls to its customer support. When i call that sales person, she is not picking my calls. And customer care asking only apologises. Should have checked their reviews before giving money. Now I don't want their product but to return my money. please give back my money. Hope this forum helps me.
Receipt no. 032538
Complaint no.[protected]one of my complaint no.)
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Comments

As stated by Loshini, even I'm getting the same statements from the customer care. A sales woman came and I ordered the product and settled the full amount by cash (on 9th July). Still I didn't receive the product not any call from them. now I'm not interested in their product anymore. Want my money 9000 rupees back. Hope this forum will help me.
Receipt no. 032538
Reply
Dear Mrs.leela,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.
Reply
As stated in previous comment, I asked for refund not for product delivery. But till now I didn't get any call regarding refund. That sales person called asking for product delivery. When I told I want only refund, she said it's not her mistake that product was not delivered on time. I insisted for refund and she told okay and disconnected. Later when there was no call from them, and I'm calling their customer care again and again. No proper response from them. I don't know how to get back my 9000 rupees.
My first complaint no. 96085467 regarding refund.
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