[Resolved] Eureka Forbes — aquaguard compact water purifier

probal ch

from Moradabad, Uttar Pradesh

Address:

TMU, Pakwara, Delhi Road, Moradabad, Uttar Pradesh, 244001

I have done a 3 year amc for the above named product in september 2016. But no one has come for servicing since mar 2018.

I have repeatedly lodged complaint through the website of eureka forbes but i have receive no response.

Even earlier i had to lodge complaint everytime when servicing was due and only then a person used to come. But this time there is absolutely no response from the company. They are absolute cheats collecting money from customer in name of providing amc but giving no service.

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Jun 4, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2019

Eureka Forbes Customer Care's response Dear Probal,

Request you to share your registered contact number/customer ID here. I'll have my team connect with you at the earliest to service your product.

Regards,
Priya

Verified Support

Apr 16, 2019

Eureka Forbes Customer Care's response Dear Probal,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya

Verified Support

Apr 18, 2019

Eureka Forbes Customer Care's response Dear Probal,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya