[Resolved]  Eureka Forbes — aquaguard dr. ro - magna - sub standard china made pressure pump!

Website:

www.eurekaforbes.com/water-purifiers/by-category/dr-aquaguard/dr-aquaguard-magna-nxt-hd-ro-uv-mtds

I bought a water purifier dr. Aquaguard, magna from eureka forbes on jun 2015.

The product worked fine for the first year and faced problems, issues and malfunctions from second year.

I had to change the softener, filter multiple times in a year and everytime, the service people insist me to go for amc - annual maintenance care.

Recently water leak found in high pressure pump and i raised a complaint.

The service personal opened the device and shown me the faulty high pressure pump. I was shocked to notice that, the pressure pump was imported from china and it didn't last as per the warranty provided by aquaguard.

I requested the eureka forbes team to replace the good quality pressure pump, for that again they asked me to go for amc for 2 years by paying rs.9350 else i need to pay rs.4000 for the new china made pressure pump.

I bought aquaguard with the hope of getting high quality components with reasonable life time. But now i felt that, i am cheated by them with a sub standard china made water pressure pump.

I will never buy any product from aquaguard / eurekaforbes and will not recommend to anyone.