[Resolved] Eureka Forbes — AQUAGUARD ENHANCE GREEN RO - no service provided | |||
I had registered a complaint on 29th June 2014 about the machine not working properly. No one turned up for a week now. I had called up the customer care 5 times and the reply was always that someone would turn up tomorrow or today. My complaint number is 77036465. The machine seems to have gone bad since past few months. It keeps of restarting when I turn it ON. It was committed by the sales executive that the machine takes only half hour to fill up. But since past 1 month the machine either does not function or takes about 5-8 hours to fill up. It continuously keeps on getting restarted all the while its ON. I think Eureka Forbes is taken its customers for granted. There are tons of options available in the Market for water purifiers. I used to trust Eureka Forbes but I have changed my thinking now. They don't care for their customers anymore. Looking at the large amount of complaints in this forum I feel its waste of time and energy to even think that the issue will get resolved. Not a happy customer, Sachin Nair [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Still no response from Eureka Forbes apart from the regret shown in the reply above. I don't need your regret or condolences I need action.No call or message of any sort yet from Eureka Forbes.This shows how much of truth there is in their regret. It seems they really don't care about their customers. So its 15000 down the drain for me. I am deeply regretting that I had to go for Eureka Forbes. I will never ever advice anyone to go for this brand.
For the folks who need a review for Eureka Forbes here it is:
1. Eureka Forbes has a really bad after sales service.
2. Its like a lottery when you buy a Eureka Forbes product. You never know if you get a good product that will last long.
For the folks who need a review for Eureka Forbes here it is:
1. Eureka Forbes has a really bad after sales service.
2. Its like a lottery when you buy a Eureka Forbes product. You never know if you get a good product that will last long.
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We regret the inconvenience caused to you and would like to resolve this issue
on priority. We have made a note of your contact details. Our executive will
fix an appointment at your convenience and resolve the issue at the earliest.
You can also write to us at [protected]@eurekaforbes.com.
Regards
Eureka Forbes Team