[Resolved] Eureka Forbes — aquaguard geneus pathetic service by eureka forbes | |||
This is the most unprofessional and un-ethical company when it comes to customer services. They are only interested in doing amc and they do not have even service personnel's.in last three years we have done two amc and candles were changed once. The last change was done just before end of amc. Previous to change of candle it was still working fine but immediately after this it has started problems. The service person has done something to force us to take the amc and now only interested in amc and not doing anything to make this functional. We also think that duplicate candles were installed. We have complained to company multiple times also about it's service person but again and again the same person come who is only interested in extracting money. The way they are behaving it is clear that they are following company instructions only and this company can go to any extent including damaging your product to get the amc. I have no hope with this most unethical and unprofessional company. I am prepare to depose before competitor which they can use to sale their product and take away customer's from eureka forbes as i feel this as my social responsibility to stop people from buying eureka forbes product particularly water purifiers which may become a health hazard if company behave in such manner as they are behaving with us since last one month. Complaint number: [protected] Was this information helpful? | |||
Aug 29, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jul 29, 2018 Eureka Forbes Customer Care's response Dear Mrigendra, I am unable to trace your issue with the given complaint number. Kindly share your customer ID or registered contact number here as it will help me assist you accordingly. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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All grievances raised by our customers are timely addressed. We assure you that customer satisfaction is of utmost importance to us & we strive to achieve the same. Please share your contact number with us so that we can arrange a call back to discuss this further.
Regards,
Anita
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Anita
As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Anita