[Resolved]  Eureka Forbes — aquaguard geneus plus water purifier unit not working

I am kavitha. S residing at plot n. O 101, ktc nagar, tirunelveli-11, tamilnau. Not even a single service was made since i bought their product aqua guard geneus plus water purifier a year back. After complete shutdown o[censored]nit they could turn up exactly on the end date of amc may 27 after repeated calls and told me to pay rs 5000 for filter replacement. Why i was not informed earlier during the purchase that i should change filters every year worh rs 5000 otherwise unit will not be working and why couldn't they do it for free for such a high cost product? How can they made us to suffer thriving for drinking water by sudden shutdown o[censored]nit which was told by technician that unit is designed to shutdown every year when there is a need to change filter? Rs 5000 every year for must change filters is not affordable by me and i would ve avoided buying this product if i was informed earlier during the purchase.