[Resolved]  Eureka Forbes — aquaguard id [protected]

Address:NO.17,INDRA STREET, NANGANALLUR, Chennai, Tamil Nadu, 600061

I am writing this mail to you because i am totally disappointed with the Service provided by you. My water purifier is not operating and even after multiple calls to call center and registering complaint on your portal, nobody has taken accountability of resolving it. I am not able to store drinking water from last 6 MONTHS
Nobody cares ! Eureca Forbes as a brand is loosing its value just because of carelessness of people working in your service department. I have purchased AMC through WEB and i am facing this issuE .

AQUAGUARD ID [protected] NAME: A.DEVADAYALAN
This is pure cheating.
I would like an immediate follow up to my mail. I am willing to take this fight for justice to the next level if need be. If possible do ring me up. The issue is this: I have been receiving calls from all junior employees from customer care .This is pure cheating.

MY MACHINE IS NOT WORKING AFTER PUTTING AMC THROUGH WEB TILL ON DATE.

MOBILE NO : [protected] OR [protected].

MAKE WORKING MY FILTER IMMEDIATELY. OR REFUND MY AMOUNT.
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Aug 17, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2019
Eureka Forbes Customer Care's response
Dear Gandhimathi,

I have informed my team in Chennai about your concern. They'll connect with you at the earliest to address the same.

Regards,
Piyush
Verified Support
Jul 16, 2019
Eureka Forbes Customer Care's response
Dear Gandhimathi,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Piyush
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