[Resolved]  Eureka Forbes — aquaguard invisipure ro water purifier

Address:

500019

I purchased aquaguard invisipure ro water purifier last year and recently renewed the amc for 12months. Last week one of lower container of water purifier got cracked and suddenly entire water start leaking on the floor. I complained to the customer care and raised online complaint, and after so many follow ups finally after 4days one of the technician came to my house. He said that body broke due to pressure of water flow, i would like to understand is that a design issue as its really not convincing to ro body cracked due to water pressure. However i asked him to replace the container and get new one from store for which he said will take 4more days, however i am still waiting. Today again i see another container broke from bottom, and i would like to ask eureka why this is happening. Also when we as consumer trust on the brand seeing such thing will actually made us think that have we purchased a right product. With this incident definitely i will never ever going to buy any eureka products in future. Also i would request company to take corrective action and help me getting this fixed.

Product code gwpduspro00000

Thanks,
Manish