[Resolved]  Eureka Forbes — Aquaguard magna - money grinder for consumer

Address:600056

My customer code:[protected]. I purchased Aquaguard Magna on march 2015. The Tap design has a flaw which allows pressure on a 2mm plastic tip which breaks off easily. I had to replace tap three times in 8 months. The model shows green when switched on and blinking blue when working. I raised a complaint for it was always green. The Highly skilled Eureka Forbes technician tried to convince me that the machine glows green when working. He changed the wire to glow always blue and left. The machine is not even running after he left. Complaint number:[protected] This is the 6th service complaint in the first 8 month of purchase. I know this complaint is also a waste of my time.
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Aug 6, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Hi Sridish,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Hi Sridish,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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