[Resolved]  Eureka Forbes — Aquaguard magna - product under warranty- no spare part

Address:670141

I recently upgraded my aquaguard classic to aquaguard magna . And that was the biggest mistake i made . After two months the product stopped functioning . Called up the customer care and before you say anything u will get the reply technician will be there the next day. As said the technician came, inspected the device and said that no spare part is available and left. I called the customer care many times for the availabily of the spare part, and as said u will get the same reply technician will come the next day.
My product is down for a week and still no one has turned up .

Sreejaya s
customer code [protected]
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Sep 23, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
Eureka Forbes Customer Care's response
Hi Anoop,

Thank you for writing to us. Our service team at Kerala will visit you soon for your product issue. Please allow us sometime.

Regards,
Eureka Forbes Team
Verified Support
Aug 22, 2016
Eureka Forbes Customer Care's response
Hi Anoop,

Our team tried contacting you but the number provided is not reachable. Please share with us your alternate/registered contact number and our team shall connect with you soon.

Regards,
Eureka Forbes Team
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