[Resolved] Eureka Forbes — aquaguard magna uv not working

saaketinternet

from Muzaffarpur, Bihar

Address:

West Singhbhum, Jharkhand, 833102

I have purchased a magna uv unit no. [protected] for rs. 12990/- on dated 22/03/2017 from s. K. Enterprises, chakradharpur, west singhbhum, jharkhand, franchises of your company. After 7 days filter of the above product was out of order. I rushed to your franchisee and lodged a complain regarding non functioning of the filter. The dealer sent a person for repair who represented himself as an engineer of your company. After thorough check he assured me to change the product. But he did not change till date. I visited your franchisee on several occasion, but no avail.

Please look into the matter and give necessary direction to the franchisee to change my product.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 30, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Eureka Forbes Customer Care's response Dear Saaket,

I am unable to trace your details by the given number. Request you to send in your registered contact number/customer ID for faster escalation.

Regards,
Anita

Aug 08, 2017

Updated by saaketinternet Please peruse my attachment already send to you with complain. My contact No. has been given in the attachment. Early response is appreciable.

Thanking you