[Resolved]  Eureka Forbes — Aquaguard magnetron ro water purifier customer service

Address:

560078

Have been requesting for repair of faulty machine installed and every time service team will take months to visit after 100 calls and reminders/followups. Even after the visit no service engineer has ever understood the problem and even not communicating what exactly they have done. No explanation on the repair done and only assurance that earlier engineer has not done properly but it is ok now. But every time the machine breaks down in 3-4 days and have to start all over again. Since last week service complaint is registered thru phone as well as online also but no response yet. Only getting sms every day that my service request has been assigned to so and so eng and will be attended to shortly. Website also doesn't accept the escalation of the problem to next level.
Its been horrible experience. Even the service head is not taking the calls.. Would appreciate some one qualified from company to check and correct the fault.