Eureka Forbes — Aquaguard nano ro not working since 1 week

Address:New Delhi, Delhi

I am forced to write here because I am completely disgusted
by the services that has been provided. Inface there is no service which has
been provided so far. My Aquaguard RO Nano is not working and no water coming
out of it. I have been complaining about the same. Firstly the phone never gets
picked up or is engaged all the time. And in case I was able to talk to some
guy, he behaved so badly infact started name calling me. His name was Manoj
Kumar and his number was [protected]. I want an action to be taken against him
and an update regarding what action was taken against him.

Also the Customer Care Executive is not even bothered to
talk and Mangers are not even available.

Even the official website compliant register does not provide with a complaint number.

I want my RO Nano to fixed asap. Please suggest how to proceed further with the same.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Lawsonia, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team
I am forced to write here because I am completely disgusted
by the services that has been provided.Worst service provider i ever seen.
I have reported a service case since 2 weeks and nobody has contacted me yet.
I have done 3 years contract [6000 rs] with company.
Nobody has contacted me in last 2 years and nobody responding my service request as well.
I have now only 1 option to go comsumer court.


Best Regards,
Suhas Bothe

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information