Eureka Forbes — Aquaguard not delivered

Address:Hyderabad, Andhra Pradesh

I'm from Hyderabad. I bought Dr Aquaguard Geneus + more than 10 days ago online. They did not deliver the product till now and above that no one is picking up phone or responding to the request. I paid ₹22, 990 online trusting the company and now I'm not getting my product delivered. When I send them an email they called me and said they will get back to me in couple of hours after contacting logistics team and even after 2 days they did not get back to me. Their sales team were behind me while buying the product, they said there were some exclusive offers if I buy online and now after I paid they are not reachable. I'm seriously worried about my money now.
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Ayswarya

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Eureka Forbes Team

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