[Resolved] Eureka Forbes — aquaguard not functioning, no support from eureka team | |||
Hello, Few weeks back my 6 months old water purifier got complaint and i registered service request, after that few days later one person came and check my aquaguard and he told me that it's adaptor got complaint need to be replaced... And he told me will come back soon after 2 days... But till now no response from him... I called him and he is saying he doesn't have that adaptor... I really fedup following up with these guys... No one from eureka trying to help to sort it out... Waste service... Like below i have created many service request through aquaguard portal but no response... Only messages came from aquaguard but no service person.. Not sure why they are not ready to provide service... Your service request number [protected] has been allocated to technician mr. D. Karthick ([protected]) it will be attended shortly-eureka forbes This is not the first bad experience with this company, initially while i book this product some of them tried to cheat me replacing some other old product. Don't trust this company... Was this information helpful? | |||
Dec 24, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 19, 2017 Eureka Forbes Customer Care's response Dear Sujeesh, I have shared your details with my team in Chennai. They will surely assist you further with your concern. Request your cooperation. Regards, Priya Verified Support Nov 23, 2017 Eureka Forbes Customer Care's response Dear Sujeesh, I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening! Regards, Priya | |||
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