Eureka Forbes — Aquaguard not working after 30 days of buying

Aquagaurd bought from amazon, it stopped working after 30 days, we complaint on complaint no. Technician came for 3 times and changed parts thought its not working they after 3 complains a lady zeel called us to assure that if not resolved for 4th time we will try to replace the product, its being more then 20 days we havent received a call or a technician even zeel is not picking phone, before 10 days i mailed complain on their given email id on website, no reply even i escalated complain to CEO of the company as per given details on website though their is no reply since 4 days.
Kindly look into it
Thankss
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Eureka Forbes customer support has been notified about the posted complaint.
Jun 15, 2022
Updated by Roshan mistry
After 2 days of the complaint we received a call saying that your aquagard replacement procedure has been started, we asked for the confirmation on mail or message, she replied you will get shortly,
Since then its more then 12 days, no one has came nor we received a message
Sep 14, 2022
Updated by Roshan mistry
its been 6 months to purchase, yet complaint is not solved
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