[Resolved] Eureka Forbes — aquaguard nrich

balaji venkat

Address:

Virugambakkam chennai, Chennai, Tamil Nadu, 600092

This is venkat subbramani i bought aqua guard before 10 days and paid on very next day. Sales person (Anto zaviour) promised me to fix the aqua guard on very next day still it is not installed. There is some issues in pipe in my home (Sathish kumar) the branch manager (Ramapuram branch) promised me they will arrange plumber sill they haven't arranged any plumber and also still it is not installed. If it is not installed befor this evening i need my full payment returned. If it is not done they i will establish this issue in local media and social media.

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Feb 11, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Jan 04, 2020

Updated by balaji venkat This is venkat Subbramani I bought Aqua guard before 10 days and paid on very next day. Sales person (Anto zaviour) promised me to fix the aqua guard on very next day still it is not installed. There is some issues in pipe in my home (sathish kumar) the branch manager (Ramapuram branch) promised me they will arrange plumber sill they haven't arranged any plumber and also still it is not installed. If it is not installed befor this evening I need my full payment returned. If it is not done they i will establish this issue in local media and social media.

Verified Support

Jan 07, 2020

Eureka Forbes Customer Care's response Dear Balaji,

I do understand your concern. Please share your registered contact number/customer ID here. I'll definitely have my service team get in touch with you soon to complete the installation of your product.

Regards,
Priya

Verified Support

Jan 09, 2020

Eureka Forbes Customer Care's response Dear Balaji,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Priya

Verified Support

Jan 10, 2020

Eureka Forbes Customer Care's response Dear Balaji,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Priya