[Resolved]  Eureka Forbes — AQUAGUARD NRICH HD RO+UV+MTDS Purifier is not working

O deepa.customercare

My name is Kishore and I Have raised so many complaints my purifier is not working,

Since 10th July 2021 I’m following up with Support team,

But issue not resolved

[protected],

[protected],

[protected],

They are saying it is pandemic situation if this is true how the people

from Eureka Forbes are coming to show a demo and to sell other products and also paid services.

I lost almost 2 months warranty period as machine is not working

[protected] Customer ID

Component Number:[protected]

Product Code: GWPDNRICH00000

Product Description AQUAGUARD NRICH HD RO+UV+MTDS

AMC Start Date:[protected]
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Sep 27, 2021
Complaint marked as Resolved 
Thank you for your help and support
Eureka Forbes customer support has been notified about the posted complaint.
Sep 16, 2021
Updated by KishoreKomarneni
The executive who came to repair the purifier carried my purifier to their office 10 days ago. still my issue is not resolved.

Could you please let me know the ETA to resolve the issue.

I have called the executive many times still I haven't got any resolution

Please update the status asap as I am waiting since 2 months to get resolution
Sep 27, 2021
Updated by KishoreKomarneni
It was resolved, thank you
Complaint comments 

Comments

: Your new ticket number is [protected].

The executive who came to repair the purifier carried my purifier to their office 10 days ago. still my issue is not resolved.

Could you please let me know the ETA to resolve the issue.

I have called the executive many times still I haven't got any resolution

Please update the status asap as I am waiting since 2 months to get resolution

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