[Resolved] Eureka Forbes — Aquaguard purifier comp# [protected]

N Anwar

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 5000028
Website:	www.eurekaforbes.com

Hello, we are raising the first service request for aquaguard enhance purifier bought in 12/16... Everytime the customer care promises to send the technician next day since 3rd apr and they keep creating new complaint nos? All promises have turned out to be false?
Please advise is this your company attitude?
What action will be taken to address my complaint as the installed purifier is not working anymore? Please take immediate action..

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May 22, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Apr 14, 2017

Updated by N Anwar new complaint# [protected]

Verified Support

Apr 17, 2017

Eureka Forbes Customer Care's response Dear Anwar,

I've escalated your concern to my team at Hyderabad. Be assured they'll get in touch with you soon.

Regards,
Anita

Verified Support

Apr 20, 2017

Eureka Forbes Customer Care's response Dear Anwar,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita