Eureka Forbes — Aquaguard Reviva - 50 Not working properly

Address:Krishnagiri, Tamil Nadu

Sales person Murugesan[protected] has sold the Aquaguard Reviva - 50 purifier on 15-Mar-2015. After the payment is completed he is not even responding for any of my query. Process is not explained. I have not received a receipt for my order. Also I checked with other Aquaguard technician & the TDS is very high around 192. So I want to get it rectified & need a warranty card along with receipt. The worst sales person I had seen & never expected this from Eureka Forbes. Please resolve my issue. Since my mobile number is not registered I am not able to file a service request also.
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Dear Gnanamoorthi Subramaniam,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Eureka Forbes Team,
Shall I know when I will get this issue resolved.

Gnanamoorthi
[protected]

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