[Resolved] Eureka Forbes — Aquaguard reviva filter is leaking

anand1961

from Kolhapur, Maharashtra

Address:	Kolhapur, Maharashtra, 416113
Website:	eureka forbes

Respected sir,
I have replaced all the candles of aquaguard reviva water purifier before four months. I have paid rs 8500/- and they have given me the amc for the period of two years. I am the regular customer.in spite of repeated request to your service provider shri mahesh mobile no [protected] and sangram - mobile no [protected] from kolhapur, maharashatra, they have not attended and not given any response to my complaint. The filter is leaking and we are facing problems. Since last three months i am calling them but after replacement of candles the have not turned off. Also they are not attending any phone.
Kindy instruct your service provider to attend my complaint and problem of leaking the filter may be resolved at the earliest.
Yours faithfully
Shri anand badare
Vpo-warnanagar, kolhapur
Mobile-[protected]

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Jul 25, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

Eureka Forbes Customer Care's response Dear Anand,

I have shared your concern with our team at Kolhapur. They will connect with you soon to fix the issue in your product.

Regards,
Priya

Verified Support

Jun 23, 2017

Eureka Forbes Customer Care's response Dear Anand,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Priya