[Resolved] Eureka Forbes — Aquaguard reviva leakage

shimla matri

from Delhi, Delhi

Address:	Shimla, Himachal Pradesh, 173234
Website:	Eureka forbes

I bought two year amc for my aquaguard reviva in the month of june. But the aquaguard service person could not fix the water filter. It started leaking the same day he replaced the cartridges. Whenever i call them, they take a week to pay a visit. Every time he takes some shortcut and is never able to fix the problem. Poor service, defective products, lazy people. Do not waste your money in any aquaguard product. We don't have access to clean water even after spending 10000 rupees on amc. Not to mention the extra time we lose everytime in calling him and attending him.

Dr. Jayashree ramana

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Jul 15, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

Eureka Forbes Customer Care's response Dear Shimla,

Request you to share your registered contact number/customer ID so that I can have my team connect with you to fix the issue in your product.

Regards,
Anita

Verified Support

Jun 08, 2017

Eureka Forbes Customer Care's response Dear Shimla,

I am still awaiting your details. Please help me with the same as it will help me resolve your issue at the earliest.

Regards,
Anita

Verified Support

Jun 14, 2017

Eureka Forbes Customer Care's response Dear Shimla,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita