[Resolved] Eureka Forbes — Aquaguard reviva ro

Ratheeshmk

from Ernakulam, Kerala

Address:

Ernakulam, Kerala, 628024

Hi,

I have renewed my amc with the confirmation of replacing the filters with in 48 hrs. I have logged the complaint on june 10 and so far issue not address. I have called multiple time to customer care and escalation department and it is the same update that it will be fixing today. I totally lost the hope and support is worst in kochi location.

Ticket#[protected]

Was this information helpful?

No (0)

Yes (0)

Jul 25, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

Eureka Forbes Customer Care's response Dear Ratheesh,

I have asked my team at Ernakulam to connect with you to address your concern. Be assured they will surely do the needful.

Regards,
Anita

Related Eureka Forbes reviews

View all 7767 Eureka Forbes Reviews

Comments

prabhankp

from Palghat, Kerala

Aqua guard water purified not working since may 1st week, REGISTERED COMPLAIN ON 11/05/2017, COMPLAINT NO [protected]
No response, I contacted 7 times to call centre, very poor response,
The item worked only 10 months, The company offered after sales service, but not giving service,

Eureka Forbes Customer Care's response, Jun 24, 2017

Verified Support

Dear Prabhakaran,

I have asked my team at Kerala to get in touch with you. Rest assured they'll connect with you soon.

Regards,
Anita