[Resolved] Eureka Forbes — aquaguard reviva ro+uv | |||
Newly installed aquaguard reviva on 4th aug'18. Technicians didn't install it properly.., it was not auto switching off. Water keeps pouring outside the water filter. Called a senior technician mr purushotham, who came did nothing. Very disappointed as the defective product has been sold out to me. Need the refund or replacement of the product. Today is 7th august 2018. 4 different technicians from eureka forbes visited my house, but failed to fix the problem and finally said the product is a defective one. I will have to register a complaint with consumer court as i had paid 15, 700 rs for this product which is a defective one Was this information helpful? | |||
Sep 18, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 08, 2018 Eureka Forbes Customer Care's response Dear Customer, I completely understand your displeasure. Request you to share your customer ID or registered contact number here. I assure you to have my service team get in touch with you at the earliest. Regards, Anita Verified Support Aug 09, 2018 Eureka Forbes Customer Care's response Dear Customer, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest. Regards, Anita Verified Support Aug 17, 2018 Eureka Forbes Customer Care's response Dear Customer, As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Address survey No 20(6), And 2(7) H 910 Near sai krupa rest village chinchvanTaluka Panvel; Dist Raigad-410221
I'll sure help you with this. Please share your registered contact number/customer ID here. I'll have my service team address your issue at the earliest.
Regards,
Priya
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Priya
As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Priya