[Resolved] Eureka Forbes — aquaguard ro [protected]- request no

Tarun2017

from Bengaluru, Karnataka

Address:

560005

Issue that there has been extensive formation of algae in the water tank after last filter change in may 2017. On complaint they come and clean every time. This time one technician said that some parts need to be changed. But next day other technician came and he says algae n fungus formation is normal. How could one drink water from contaminated tank. Bad handling of issue even after escalating the complaint. Poor service.
Tarun

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Nov 5, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

Eureka Forbes Customer Care's response Dear Tarun,

I've shared your complaint details with my service team. Be assured they'll get in touch with you soon to rectify the issue in your product.

Regards,
Priya

Feb 22, 2018

Updated by Tarun2017 Till date problem not sorted .still fungus formation. They say in Ro fungus can form if slightest of light exposure . So RO is not fungus free . Mind it . No spores gets killed . If spores after filtration n light exposure fungus forms . So guess it guys . Ro is improper . Rest up to intelligent citizen to decide .
Sorry for late reply