[Resolved] Eureka Forbes — aquaguard ro adapter | |||
I have purchased Aquaguard Reviva RO in 17/09/2015. last month i have change filter, during change of filter technician observed leakage in filter and he warn me this leakage cane be damage adopter but after my request he could not able to resolve the leakage problem. yesterday evening my aquaguard is stopped working and i have launched a complain to customer care. today technician visited and observed adopter of the filter is not in working he also asked me sir, your adopter in not original, i am shocked how it it is possible, i never change adopter but sub-standard material in RO, it is matter of discussion. Due to inability of technician adopter is not in working. due mistake of technician i have received penalty of Rs. 1500/- (cost of adopter) and fitting of sub standard material inside RO at company level it is vary painful. So please return of Rs. 1500/- with change of New adopter. Was this information helpful? | |||
Nov 19, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 09, 2018 Eureka Forbes Customer Care's response Dear Roshanlal, I've shared your concern along with your details with my team in Balaghat. Be assured, they’ll connect with you as soon as possible for further assistance. Request your patience. Regards, Anita Verified Support Oct 13, 2018 Eureka Forbes Customer Care's response Dear Roshanlal, I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice day! Regards, Anita | |||
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