[Resolved]  Eureka Forbes — aquaguard ro service vendor - fraudulent activities

Address:

New Delhi, Delhi, 110059

Guys, pathetic service and fraud i have ever seen in my life. I called on Eureka Forbes Helpline number and requested for someone to visit my home for getting the servicing done. Person visited and offered an AMC as my product was out of warranty and also recommended me to get all the filters changed on 01st October 2019. Accordingly, I said a Yes due to brand name. Mr. Alok Singh ([protected]) who came and offered me the AMC. When i saw "Maxpure RO Service" mentioned on the bill i asked him about the authenticity and i was given assurance by the person. From last 1 month, i've been continuously trying to speak to people and requesting them to align someone to visit and service my RO. Everytime i get to listen one or other reasons from so called ladies available on number ([protected]; [protected]) Bill Number 4272. Finally lady i nformed me that she has already aligned the engineer by the name of Ashish ([protected]) wherein false information provided to me that he will be visiting for the needful. I've been trying to speak to all above with no response. This seems to be fraudelent practise being done by some external third party vendor which needs to be addressed.
Can someone help me?
Sarabjit Singh Luthra