[Resolved] Eureka Forbes Aquaguard Ro+uv — Malfunctioning of the product in short time and delayed service | |||
I purchased eureka Forbes aquaguard on Feb'15 for rs.18000. It is leaking from the bottom and sensor is not working since 16 June. I requested service on 17th at 8am.complaint no[protected] Even after several calls they didn't send anyone for 2days. But they ensure 24hrs service. I took leave and waited for them. Finally they came on 19th while I was leaving to hospital. I lost my work and pay for 3 days with severe mental stress. They don't even provide any contact number in the bill. No toll free number at all. Poor consumer services. I need my money back with compensation. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi Shagana,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team