[Resolved] Eureka Forbes — Aquaguard sensa smp+

Pankaj0055

from Vasai-Virar, Maharashtra

Address:

Pune, Maharashtra, 411027

Aquagaurd service in pune is horrible. We moved from bangalore (Where service was ok) on april 8th, 2017. Since then we are following up everyday to fix the issue that there plumber created during installation.

Calling up customer care number is very frustrating. Everytime, they mention that issue will be fixed before tomorrow 12 noon. But neither does anyone come to fix the issue, nor anybody calls back. They have given supervisor number, who is never reachable.

Please do not buy eureka forbes / aquaguard products. Else be prepared to have broken service for weeks together.

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May 27, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Eureka Forbes Customer Care's response Dear Pankaj,

Please help me with your registered contact number/ customer ID and my team will get in touch with you soon.

Regards,
Anita

Verified Support

Apr 24, 2017

Eureka Forbes Customer Care's response Dear Pankaj,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Anita

Verified Support

Apr 26, 2017

Eureka Forbes Customer Care's response Dear Pankaj,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita