[Resolved]  Eureka Forbes — aquaguard superb faulty product

Address:New Delhi, Delhi, 110015
Website:Eurekaforbes

Hello audience, i bought a aquaguard superb ro uv uf tds for 19000 in april 18 and in dec i called for a second service when the agent cane and said i will have to get the filters changed which will cost me 5000 cause i have consumed 6000 litres of water in 6 months. We were out of country for 2 months and how can 2 members in a family can consume 6000 litres of water.
The agent who came had no clue of this aquaguard and broke the body also.
I am 65 years old and i call customer call almost everyday and they say we cannot help. I will take this to the highest authority and will make sure i get my complete money back and the company will pay for fooling customers like this
Poor product
I will be pushing tiis to all social website, used kent for 6 years without any issues
Poor service and poor product @ aquaguard #eureka forbes #marzin shroff #lg #kent #tataswach #fault product #poorservice #consumerpain

G. Singh
[protected]
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Feb 25, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2019
Eureka Forbes Customer Care's response
Dear Customer,

I have asked my team from Delhi to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Anita
Verified Support
Jan 21, 2019
Eureka Forbes Customer Care's response
Dear Customer,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
Complaint comments 

Comments

They are not bothered and say that you have to pay us.
I think the whole system is corrupted, Eureka Forbes manufacture inferior products to make a big hole in your pocket
Can someone call me and resolve this [protected]

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