[Resolved] Eureka Forbes — Aquaguard superb uv +ro+uf

S

shamjith kunikkakath

from Pune, Maharashtra

Address:

Thrissur, Kerala, 680596

My customer id is [protected]... I bought an aquaguard superb purifier on 30/7/2016... Now it's back portion is broken from its hook and it's hanging... I can't attach it to my wall. I called ur customer care 7 times... Complaint number is [protected]... I called your representative here and waited for 25 days... He is not attending call now... Wat should i do now... Please take this useless product and return my money... Very poor service and totally dissatisfied... It's already 25 days... Shame on u

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Aug 22, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2017

Eureka Forbes Customer Care's response Dear Shamjith,

I have shared your details with my team at Thrissur. Be assured that they’ll soon connect with you for further assistance.

Regards,
Priya

Sep 19, 2017

Updated by shamjith kunikkakath My customer id no : is[protected]...Complaint number [protected]...Had bought a aquaguard superb water purifier uv +ro+uf on September 2016...now it's back portion is damaged by itself and therefore can't hang it on my wall and use...Called customer care on July 10 2017 and registered complaint no: [protected]...Now it's 3 months ...No response and no repair...I wil say aquaguard is the worst customer service i have ever come across...I have made 100' s of calls...No response...Very much irresponsible company...Worst product for 20000 rupees...I wil advise all those customers not to buy anything from aquaguard...They will never care their customers...Wastage of money

Sep 19, 2017

Updated by shamjith kunikkakath My customer id no : is[protected]...Complaint number [protected]...Had bought a aquaguard superb water purifier uv +ro+uf on September 2016...now it's back portion is damaged by itself and therefore can't hang it on my wall and use...Called customer care on July 10 2017 and registered complaint no: [protected]...Now it's 3 months ...No response and no repair...I wil say aquaguard is the worst customer service i have ever come across...I have made 100' s of calls...No response...Very much irresponsible company...Worst product for 20000 rupees...I wil advise all those customers not to buy anything from aquaguard...They will never care their customers...Wastage of money

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Comments

C

Ch. Ramanadham

from Warangal, Telangana

This is very very bad service. We never expected this type of service. We booked a complent on 6/7/2017. we approached coustamer care services also he promised to salve the problem to day. Still the date no bady came to my home and not salved my complent.

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