[Resolved]  Eureka Forbes — aquaguard superb water purifier defects

Address:

Mumbai City, Maharashtra, 400101

Dear team,

This is nilesh sarvaiya from kandivali mumbai had purchased a water purifier of brand name aquaguard of rs.13000/- on nov-2017.

From very third day product started providing an issues and we thereby informed aquaguard cc team to look into by sending an engineer. I even ask for the replacement but they assured me the issue won't be arising now. Very disappointing to say first each month i need to log an issue and now it happens every fortnightly.

After spending a hefty amount we still are not satisfied with the product as it calls for regular fortnightly services which was never expected from such a brand in a competitive market. We couldn't bear after a warranty period such charges on fortnightly basis.

Therefore would request you to look into the matter and provide me with replacement.

Best regards,
Nilesh sarvaiya
M-[protected]
Dear team,

This is nilesh sarvaiya from kandivali mumbai had purchased a water purifier of brand name aquaguard of rs.13000/- on nov-2017.

Yet yesterday 16th september 2018, aquaguard machine functioning got hampered and issue was discussed with senior team members mrs. Suchita harpalle, mr. Vijay patil and mrs. Shraddha. Again like earlier months new technician comes and repair it out for functioning for more 15 days. It's now a torching us and re-again requesting for refund of amount or immediate replacement.

From very third day product started providing an issues and we thereby informed aquaguard cc team to look into by sending an engineer. I even ask for the replacement but they assured me the issue won't be arising now. Very disappointing to say first each month i need to log an issue and now it happens every fortnightly.

After spending a hefty amount we still are not satisfied with the product as it calls for regular fortnightly services which was never expected from such a brand in a competitive market. We couldn't bear after a warranty period such charges on fortnightly basis.

Therefore would request you to look into the matter and provide me with replacement.

Best regards,
Nilesh sarvaiya
M-[protected]