[Resolved] Eureka Forbes — aquaguard verve water filter purchase
P
Prashant Banthia
from Chandrapur, Maharashtra
Address:
Nagpur, Maharashtra, 440010
I have purchased the above product from your dealer makrand agencies at nagpur on 21/07/2018 and product started not functioning from 28/07/2018 i. E. Within a week. I lodged complaint to dealer on 29/07/2018 and acknowledgement on cell vide no [protected] dated 31/07/2018 was received and your technician arrived and informed that product has fault and part need to be replaced. He asked us to send bill copy on his cell phone which we did but in spite of continuous follow up the product is not exchanged nor part has been replaced. Now height is when i am trying to escalate this issues to your higher ups i am finding that complaint has been closed. Without verifying whether the problem is resolved how can complaint be closed. This product has problem within 10 days of such reputed company, how much reliability be placed on product quality and services is a big question
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Sep 16, 2018
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
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