[Resolved]  Eureka Forbes — aquaguard water filter malfunctioning

Address:Kokrajhar, Assam, 783370

Sir,
It is to inform you that i sri manoj nandi purchased one no of auqaguard manufactured by eureka & forbes company from m/s brahma enterprise kokrajhar in the month of last november/16. Upto[protected] the aquaguard was functioning properly. But it is to inform you that the aquaguard is not functioning properly till the first maintenance which was done on[protected]. I personally contacted through telephone the company's mechanic from bongaigaon mr guha several times since[protected] and he himself attended the complain two times, but it is regret to inform you that till date the aquaguard is not functioning properly. So i would like to request you kindly to take necessary action so that the existing problem can be solved immediately and i would get the benefit from the aquaguard.

With lots of thanks
Sanchita nandi
C/o manoj nandi
Junior engineer (Phe)
Kokrajhar division no-i
Po kokrajhar.
Phone no[protected]
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Sep 22, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Eureka Forbes Customer Care's response
Dear Manoj,

I have informed my team in Assam about the issue in your product. Request your patience as they'll soon get in touch with you to fix the same.

Regards,
Anita
Verified Support
Aug 09, 2017
Eureka Forbes Customer Care's response
Dear Manoj,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Anita
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