[Resolved]  Eureka Forbes — Aquaguard water filter - new machine faulty

Address:Mumbai City, Maharashtra, 600017
Website:www.eurekaforbes.com

I purrchased a aqua guard superb model for about 19000 on 22nd of this month. It was installed and we followed the process of discarding the initial water. After which while they said we will get good water, the water is exactly as the bore supply and salty. We immediately called aquaguard customer line and complained and they promised that the engineer will check on it within 2 days (Even though we mentioned it needs urgent attention given its a new installation). Nobody turned up for 3 days. Called them again and complained 2 days ago, and was again promised that the engineer would call the same day, but nobody called or turned up. This is disgusting and im regretting why i went with eureka forbes. Whats the relief pls?
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Jayanthi,

We regret the inconvenience caused. We request you to share your contact details/complaint no/customer ID and we ensure to resolve your issue at the earliest.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information