[Resolved] Eureka Forbes — Aquaguard water purifier - amc contract

sanymathew

from Thrissur, Kerala

Address:	680005
Website:	www.eurekaforbes.com

I have taken amc for the aqua guard water purifier by paying rs 4190/- vide challan no. 25638897 for a period of one year from 22.12.15 to 21.12.16 and it was confirmed that 2services will be made in an year as per the amc contract. Surprisingly not even a single time your service engineer has visited for amc and several times i have called up, but no response.

Is this the way you are giving service to a customer by attending 0 times after taking amc. Pls advise me why action should not be initiated against your company through consumer court, for cheating the customer.

If there is no response from your side, i would be forced to take action against you.

Thanking you

Sany p mathew
Federal residency, aristo road
Mission quarters, thrissur, kerala
[protected].

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Jul 10, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2017

Eureka Forbes Customer Care's response Dear Sanymathew,

I have asked my team at Kerala to get in touch with you and help you further with your concerns.

Regards,
Anita

Verified Support

Jun 09, 2017

Eureka Forbes Customer Care's response Dear Sanymathew,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Anita