[Resolved] Eureka Forbes — Aquaguard water purifier

Radhakrishnan EM

from Jammu, Jammu and Kashmir

Address:	Kozhikode, Kerala, 673104
Website:	eureka forbes customer care

Contacted Eurohelpline on11th Oct.for service. Service request No.[protected]. Allotted to technician Mr, Kiran on17th Oct. Didnt turned up. Again they allocated to technician Mr.Dhanesh on21st. Technician didnt turned up. Reminded again. But to my surprise they send a message "Your service request has been completed by service technician Dhanesh - Eureka Forbes" on 24th. For this I again reminded. But till date no response
Customer id: [protected]

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Dec 12, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

Eureka Forbes Customer Care's response Hi Radhakrishnan,

This is definitely not the kind of experience I want our customers to have. I have shared the details of your experience with my team at Kerala and assure you of a quick resolution in this matter.

Regards,
Seema

Verified Support

Nov 07, 2016

Eureka Forbes Customer Care's response Hi Radhakrishnan,

As per the feedback received from our team, I understand that your issue has been resolved.

Regards,
Seema