Eureka Forbes — Aquaguard water purifier classic : foul smell | |||
Customer id - [protected] Customer mobile : [protected] Customer name : s g prasad Company/firm - eureka forbes limited Product : aquaguard water purifier classic Inv no : [protected] dated 08.07.2015. Complaint This water purifier was not functioning satisfactorily from its date of installation. Incharge of lab ernakulam, visited the house in sep 2015, and one additional fitter was installed on payment as per his suggestion. Presently, when the switched 'on', foul smell spread around and the water also has foul smell. When the water from fitter is boiled, a thick coat of oily film is formed on the surface of water. We are not using the fitter now. When water from the well through tap is boiled, it is fresh without any foul smell. Please replace the fitter elements within the main machine under warranty. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
My dr. aquagaurd magna HD + UV shows red LED light, as it is new only 8 months old under 1 year warranty, is any cost will be headed on me including service charge, what is cartiges cost in case changing in to new?
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team